RESERVATION POLICY


CHECK IN TIME IS FROM 1400HRS.

CHECK OUT TIME IS 1000HRS.

THE PROPERTY WILL NOT ACCOMODATE HEN, STAG, OR SMILLAR PARTIES.

PLEASE NOTE THAT ALL SPECIAL REQUESTS ARE SUBJECT TO AVAILABILITY AND ADDITIONAL CHECKS.

ALL ROOMS ARE NON SMOKING, THERE IS A DESIGNATED AREA FOR SMOKING. ADDITIONAL CHARGE OF P500 WILL APPLY IF YOU DO NOT COMPLY.

NO PETS ALLOWED.

QUIET TIMES ARE BETWEEN 00:00HRS AND 0500HRS.

WE RESERVE THE RIGHT TO CANCEL OR MODIFY RESERVATIONS WHERE IT APPEARS THAT A CUSTOMER HAS ENGAGED IN FRAUDELENT OR INAPPROPRIATE ACTIVITY OR UNDER OTHER CIRCUMSTANCES WHERE IT APPEARS THAT THE RESERVATIONS CONTAIN OR RESULTED FROM A MISTAKE OR ERROR.


CANCELLATION POLICY

FULL REFUND IF YOU CANCEL RESERVATION 7 DAYS BEFORE ARRIVAL TIME. ANY OTHER CONCERNS PLEASE CONTACT US AT INFO@CITYSTAYS.CO.BW OR CALL +267 76431087